Dennistoun Community Council has been asked for help on number of occasions with regard to a variety of factoring issues.
The unfortunate situation is that so many variables affect your relationship with a property management company. These can depend on the title deeds to your property, the agreement signed with a factoring company, and conditions in place that you were informed about when you bought your property.
A person in one property may be bound by title deeds terms and conditions that have no relevance for their neighbour in the next close. As there is no universal answer to so many factoring problems, Dennistoun Community Council suggests you read the Code of Conduct for Property Factors.
This Code came into operation in October 2012, along with a legal obligation for all factors to register (background info here). While the Code of Conduct is voluntary, consistent disregard by a factor could see them de-registered. The legislation also set up Housing Panels, a mechanism for intervening in disputes with factors if the initial complaint procedure still leaves a house owner unsatisfied.
The Leader of Glasgow City Council, Councillor Gordon Mathieson, has established a Factoring Commission, chaired by Mrs Jean Charsley (Hillhead Community Council), with the aim of establishing a blueprint for how common property can best be managed and maintained in our city.
Neighbourood Management is a process where local communities and agencies, such as Glasgow City Council, the police, and local housing associations, work together to improve local public services by making decisions based on evidence and the views of the local people who live in the area.
In Autumn/Winter 2010/11, the Glasgow Community Planning Partnership carried out a representative survey of almost 7,000 city residents to find out what they thought about their local area – this included 503 interviews in the East Centre ward.
This report summarises what people in the East Centre ward area said about their local neighbourhood, what they liked about living there and what they’d like to improve.
Concerned about your factoring service? Worried about your property?
Councillor Elaine McDougall has arranged a public meeting to discuss local concerns that have been raised in relation to factoring services in the Dennistoun area. She has invited local housing providers and Council Officers to the meeting.